Document Details

Document Type : Article In Journal 
Document Title :
Empowering Employees in Private Firms as a Tool to Total Quality Manageme A Suggested Paradigm
نموذج مقترح لتمكين العاملين في المنشآت الخاصة كأداة لإدارة الجودة الشاملة
 
Subject : Business Administration 
Document Language : Arabic 
Abstract : Total Quality Management is a new philosophy, which illustrates the eternal search for continuos quality improvement. It uses different technique to do so. Empowerment is one of these techniques. Empowerment means giving employees freedom of action to provide better services to customers This research paper presents a “Paradigm” based on two assumptions: First Assumption: Providing Employees with realauthority and responsibility isconsidered an important tool of empowerment. Second Assumption: Providing Information to employees, like expressing trust and confidence is another important tool. Based on the abovementioned assumptions the paradigm was built. As a result, the paradigm provided four managerial styles. They are: Empowerment, Involvement, Participation and Autocracy The paper also includes a questionnaire to help management and trainees in training programs to analyze and know their own basic and back-up styles of management 
ISSN : 1319-0997 
Journal Name : Economics and Administration Journal 
Volume : 13 
Issue Number : 2 
Publishing Year : 1420 AH
1999 AD 
Article Type : Article 
Added Date : Sunday, October 11, 2009 

Researchers

Researcher Name (Arabic)Researcher Name (English)Researcher TypeDr GradeEmail
موسى توفيق المدهون MOOSA T. AL-MADHOONResearcher  

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